Services / Automation and AI development
We connect the copying and sorting you repeat into one workflow.
We start from the files and tools you already use, split what to automate from what a person should check, then design internal tools, customer-facing features and AI integrations around the work.
No technical spec needed. Tell us how you do it today and where it hurts.
A good fit when
Bring email, chat and sheets into one view.
Extract the fields you need and record them where they belong.
AI drafts, a person confirms before sending.
Client project
An overview made to explain the features. Actual screens are withheld on request of the client.
AX project for a franchise business
- Brief
- Improve the AI content service a franchise headquarters provides to its stores, to the point stores actually use it.
- Photos
- Store photos that used to need a shoot every time are now generated from a single picture: profile, style and post images.
- Content
- People who have never made content enter a topic and get carousels, posts and short-form video through an automated pipeline.
- Analysis
- Account analysis that ends with suggestions for what to post next.
- Status
- Delivered over three development rounds, with the next phase in planning.
How the work changes
An example from Biggie's own email work.
- Open and read each inquiry email
- Retype terms and dates into a sheet
- Write each reply from scratch
- Each email arrives summarized with key fields
- Clients and status sit on one screen
- A reply draft is prepared, and a person checks before sending
When I first built summaries and reply drafts, the AI invented things the sender never said. I changed the flow so a person confirms before sending. Client tools follow the same rule.
I run my own inquiries, schedule, content production and magazine publishing on systems I built myself.
What we define first
We agree on these before building, so ownership is clear.
- Inputs and outputs
- Which existing tools to connect
- Steps that need human approval
- Where data is stored and what goes to external AI services
- Who owns accounts, domains and source
- Running costs, error handling and maintenance
How we work
- Review today's processShow us how you do it now.
- Prove it on a small scopeOne unit of work handled end to end.
- Agree scope and costDecided after seeing the proof.
- Build, review, hand overYou use it, we fix it, then hand over operations.
Questions
Can we keep our current tools?
As much as possible. We connect to your email and sheets before suggesting anything new.
Can actions wait for approval?
Yes. Sending, paying and deleting are designed to wait for a person.
What if the AI is wrong?
AI can invent things. We use it for drafts and summaries, show the source next to it, and leave the decision to a person.
Are there costs after delivery?
There can be usage-based costs for servers or AI. We itemize them in the quote.
We don't know where to start.
List what repeats and we will pick the highest-impact item together.
Ask about automation and ai development
This is all we need to start. If you already have a brief, just paste it in.
- How you handle it today
- The most painful part
- Reply email
- Tools, timeline, budget (if any)
Timeline and budget are optional. We only use what you send to reply.